Personalised services: Simon Milton speaks to Guardian conference
From Future of Local Services to the Public
Contents |
Summary
In his February 2008 speech to the Guardian Conference, Simon Milton argues that, 'in an advanced society, the central state is too remote to comprehend and react to the complex needs, ambitions and expectations of citizens and communities' and that in order to address the issues of an increasing complexity and diversity of needs in society, local government needs to deliver a more 'personalised' service and that this, '...is necessarily a local service'.
Impacts
- New models of local governance with an increasing state of devolution more likely
- More empowered local communities
- Greater levels of accountablility in local government
- Greater need for collaborative working with voluntary and local community groups in order to better understand the needs of diverse groups of people
Relevance
- Relevant to all those invloved in local governance and service delivery
Related links
Milton, Simon (February 2008) 'Speech to the Guardian Conference' www.lga.gov.uk/lga/core/page.do
